01

Agree responsibilities before work starts

Identify the authorised contact person and decide which belongings should go to family, storage, donation or another destination. Artway only handles the tasks confirmed in the scope.

Labelled zones, photos and an inventory reduce uncertainty when several recipients are involved.

02

Access, volume and special items

Share floors, lifts, parking, walking distance and information about heavy, fragile or valuable items. Personal documents, medicine and valuables should be handled separately by the responsible person.

03

Plan around the property deadline

Provide the latest completion date and all delivery addresses. If cleaning is also needed, include it early so the order can be reviewed.